Refund Policy

Dumps2Go: Your Guide to Our Money-Back Guarantee and Refund Policy

At Dumps2Go, we are dedicated to providing real exam questions and answers to help you prepare effectively for all certification exams. We recommend that new clients watch our free demo before purchasing any certification exam course. This allows you to assess your proficiency level. Once you’re ready, you can purchase Dumps2Go’s PDF and practice test software to prepare thoroughly for your certification exam.

To build confidence in our services, we offer a 100% money-back guarantee if you don’t pass your certification exam after using Dumps2Go materials. We will refund your full payment with no questions asked.

Please Note: Our refund policy is designed to ensure that refunds are only issued for genuine claims. We cannot provide refunds for personal issues, such as not taking the exam or not following the recommended study schedules.

To make a valid refund claim, please follow the refund policy outlined below. We will process your refund within 7 working days or offer you another Dumps2Go exam dump of equal value.

Refund Policy Requirements

  1. You must have used Dumps2Go’s latest questions and answers to prepare for the exam.
  2. Provide a scanned copy of your result card.
  3. You must have purchased Dumps2Go exam dumps at least 15 days before your exam date.
  4. Claim your refund within 7 days after receiving your exam results.
  5. Refunds are not available for promotional products (e.g., Black Friday Sale, Cyber Monday Sale, Halloween Sale, Summer Sale).

Tips for Fast Refunds

  1. Record a short video showing:

    • Logging into your account.
    • Downloading or accessing your result page.
    • Displaying the full result page.

  2. Send an email to refunds@dumps2go.com with:

    • Your Order Number.
    • Order Date.
    • Result Card.
    • Exam Appointment Card.
    • The recorded video.

Payment Refund Policy

To prevent misuse and ensure the Money Back Guarantee is fair, we require the following:

  • You must have studied with Dumps2Go materials for at least 15 days.
  • You must not have left the exam unattempted due to personal issues.
  • The product must have been purchased within the last 90 days.
  • The guarantee does not apply to “non-proctored” exams (exams taken online without a proctor).
  • The guarantee is not valid for certain exams (e.g., Apple, AWS, Cloudera, MS Dynamics, HPE, SAP, and OCP Exams).
  • It does not apply to retired exams (if our materials were used for exams that are no longer available).
  • We do not issue refunds for wrong purchases or outdated products.
  • Refunds are only provided if your score is below 70%. If you fail by a small margin (10% or 20%), we do not offer refunds. If questions from the dumps were correct but you did not answer correctly for any reason, we are not responsible for the failure.
  • If you find that Dumps2Go materials contain 20% incorrect answers and you provide valid explanations for the correct answers, you can request a refund. Our team will review your case.

We reserve the right to refuse a refund if we believe it is not justified.